Our Introduction

Consulting Market

What We Feel?

Our Values

We believe in KARUNA, which means 'Compassion'

K – Collective Knowledge of over four decades.
AAnalysis, review and arrive on implementable conclusion.
R – Frame the process to maximize the Revenue.
U – Our priority is Understanding the client’s need.
N – Commitment to Nurture our team as well as our clients.
A – Making sure to Achieve desired aims.

What We Think?

Our Vision

Become a total hospitality service provider with comprehensive commitment to continue to apply and set the highest standards of service quality and in that way justify and uphold the reputation.

What We Want To Do?

Our Mission

Put the hospitality services standard on the highest level in order to satisfy the demands and expectations of the clients.

Provide clients with the best analysis and strategies for their established and upcoming projects.

Build everlasting relations with our valued clients by our performance.

Who Are We?

Our Team

Karuna Hospitality Consultancy (KHC) is a professional hospitality consultancy firm led by Poonam Ghag and managed by Amit Ghag.

Poonam has over 20 years training experience. She is the inspiration behind the company and her interest in the training has helped in the professional development of an organisation's workforce.

Poonam is very versitile and makes sure to equip staff with the knowledge, practical skills and motivation to carry out their work activities effectively. She takes a strategic approach to training, assessing the skills and knowledge within an organisation and determining what training is needed to grow and retain these skills.

She either delivers the training herself or arranges for a third-party trainer with her well established connections.

Amit has gained his knowledge from Hotel Institutional Management and has over 23 years of experience in Hotels & Restaurant Operations, Project Management, Analytical Reports, Strategy Planning, Management Consulting and Hospitality Unit Development. He has emmence professional experience and has successfully launched, managed and marketed number of Outlets, Hotels and Kitchens. He has streamlined operations and systems and revived sales.

Amit's professional experience in Corporate Roles included Sun-n-Sand Hotels, Specialty Restaurants Ltd., Correa Hotels Pvt. Ltd., C. V. Venture LLP, Yellow Banana Food Company Pvt. Ltd., and Landmark Group Of Hotels (Mumbai) to name a few.

He is also involved in other professional activities including being a Guest Lecturer for Kohinoor College of Hotel & Tourism Management Studies and has also been associated with Ganesh Refrigeration Works, IR TECHNO – Networking Solutions, First Star Equipments, Pankaj Panchal, and more.